Our Super Departments - RETAIL OPS TEAM

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This week we shine a light on our brave Retail team who has returned like the market leader does: in full force. With 221.281 tickets placed in the first day of the grand reopening! Our Superbetters became stronger after experiencing during lockdown an emotional journey that for sure, shaped our lives in many ways. A difficult time that showed who true characters really are and how they act. And our retail team has proved to be strong and willing to adapt to this new reality.

RETAIL OPS TEAM
This week we shine a light on our brave Retail team who has returned like the market leader does: in full force. Our retail Superbetters became stronger after experiencing during lockdown an emotional journey that for sure, shaped our lives in many ways. A difficult time that showed who true characters really are and how they act. And our retail team has proved to be strong and willing to adapt to this new reality in which all of us have returned. We are proud to see our Retail team back fully operational.

It’s been almost three months since 3.000 of our Superbetters were sidelined. But they have reacted like a no.1 does and prepared to return on their favourite playground: retail shops. They were being taken away from what they did like nobody else and made Superbet a Unicorn of the East. This pride fuels our ambitions and helps us set high objectives that we can achieve only by working together. We appreciate the managers who did their best to remain in contact with their team, engaging it in all sorts of actions and activities that built team spirit. Each difficult situation means also an opportunity to discover new ways to be closer to each other and, most of all, to be closer to Superbet! It also helped us find new ways to enhance the betting experience of our customers, by introducing tablets and POS terminals in our retail shops.

As you have found out previously in this edition of People Insider, in Poland we have relaunched the retail operations on 15th of May and we are proud and happy to announce you that, since then, we have opened three new retail shops. All our Polish Superbetters put a lot of effort to make this return a smooth and safe one. We are all aware and grateful because even during the lockdown the company managed to maintain and pay full salaries to all employees.

Now that we have reopened also in Romania we are stronger and we are operating with all the forces we have. We are enjoying our leading position and know that we will gain even more clients who will become SuperPlayers. We are happy that we can deliver this experience again to our clients every day, also in our retail shops.

We encourage you to ask our Retail Superbetters questions about their experience and let's give them a warm welcome!

 

Stay Safe! Be Kind!
Together we are Super

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